By booking any session or service you confirm that you have read and agree to these Terms & Conditions. These terms are governed by German law. Any disputes fall under the jurisdiction of the courts of Berlin, Germany.

All services provided by Alek Martin are coaching in nature. They are not therapy and do not replace medical or psychological treatment. Alek Martin is not a licensed therapist or medical professional.

Clients and organisations are fully responsible for their own decisions, actions, and outcomes during and after any service. Alek Martin is not liable for any loss, damage, or injury arising from participation.

All information shared in sessions is strictly confidential. Confidentiality may be lifted if there is a risk of self-harm, harm to others, or if legally required.

By booking, clients confirm they are not experiencing suicidal ideation at the time of the service and agree to inform the coach immediately if this changes.

For full information on how your data is collected, stored, and protected, please see the Privacy Policy.

All payments are binding upon booking. The following refund policy applies:

• Crisis & Clarity Call (60 min · €125): A refund may be requested within 48 hours of the session by written request to alekmartin@me.com. Refunds are granted at Alek Martin's sole discretion. Refund requests submitted after 48 hours will not be considered.
• All other services: Strictly non-refundable after the first session or payment has been made.

Once a date is booked and confirmed, fees are non-refundable. One reschedule is permitted with a minimum of 14 days' notice. If Alek Martin must cancel due to illness or emergency, a new date will be offered at no additional cost.

Organising parties are responsible for participant safety, appropriate space and equipment, and follow-up support where appropriate.

Missing a session without 24 hours' notice will result in the full session fee being charged. Late arrivals will not extend the session.

Audio or video recording of any session is not permitted without prior written permission.

Alek Martin reserves the right to end the coaching relationship at any time without refund if false information has been provided, agreed terms have been violated, or the client requires treatment beyond the scope of coaching.

These terms are governed by German law. Gerichtsstand ist Berlin.

Alek Martin · Lützowufer 8 · 10785 Berlin · alekmartin@me.com