Legal
Terms & Conditions
Applies to all coaching, talks, keynotes, workshops, trainings and webinars by Alek Martin.
Last updated: April 2026
1. Nature of Services
All services provided by Alek Martin are coaching in nature. They are not therapy and do not replace medical or psychological treatment. Alek Martin is not a licensed therapist or medical professional.
2. Responsibility
Clients and organisations are fully responsible for their own decisions, actions, and outcomes during and after any service. Alek Martin is not liable for any loss, damage, or injury arising from participation.
3. Confidentiality & Safety
All information shared in sessions is strictly confidential. Confidentiality may be lifted if there is a risk of self-harm, harm to others, or if legally required.
By booking, clients confirm they are not experiencing suicidal ideation at the time of the service and agree to inform the coach immediately if this changes.
4. Data Protection
For full information on how your data is collected, stored, and protected, please see the Privacy Policy.
5. Payment & Refunds
All payments are binding upon booking. The following refund policy applies:
- Clarity Call (60 min · €150): A full refund may be requested within 7 days of the call — no questions asked.
- All other services: Strictly non-refundable after the first session or payment has been made.
6. Keynotes, Workshops, Trainings & Webinars
Once a date is booked and confirmed, fees are non-refundable. One reschedule is permitted with a minimum of 14 days' notice, subject to availability. Cancellations with fewer than 14 days' notice cannot be rescheduled.
If Alek Martin must cancel due to illness or emergency, a new date will be offered at no additional cost.
Organising parties are responsible for:
- Participant safety and behaviour
- Appropriate space and technical equipment
- Staff presence during sessions involving minors
- Follow-up support for participants where appropriate
7. Attendance & Punctuality
Missing a session without 24 hours' notice will result in the full session fee being charged. Late arrivals will not extend the session beyond its scheduled end time.
8. Recording
Audio or video recording of any session is not permitted without prior written permission. Any approved recordings may be used for internal purposes only.
9. Couples & Family Sessions
Sessions may be paused at the coach's discretion if one participant is pressuring, influencing, or controlling another. Sessions will resume only when all parties agree to continue constructively.
10. Termination
Alek Martin reserves the right to end the coaching relationship at any time without refund if:
- False information has been provided
- Agreed terms have been violated
- The client requires psychological or medical treatment beyond the scope of coaching
Unused sessions do not expire unless otherwise agreed in writing.
11. Jurisdiction
These terms are governed by German law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany, unless otherwise agreed in writing.
Contact
Alek Martin · Lützowufer 8 · 10785 Berlin · alekmartin@me.com